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"ACS has become an integral part of the General Motors team by providing a broad range of Finance and Accounting services. They have a strong understanding of our business, our culture, and the way we operate. ACS’ capabilities, professionalism, and focus on results allows our partnership to flourish. That is why GM works with ACS in so many critical capacities today."
Delle ZurSchmiede
Executive Director Financial Shared Services
General Motors
"At MetLife, we process tens of millions of claims each year—millions per month. With its advanced, proprietary technologies, ACS processes MetLife claims online in seconds, rather than days. First, ACS agents scan documents and then immediately transmit them to numerous locations for data capture. The process results in significant savings in time, effort, and money. In addition, ACS passes on those savings to MetLife. As a result, we have reduced costs by 50 percent, improved customer satisfaction dramatically, and our ROI is huge."
Carlos Creamer
Vice President Strategic Operations
MetLife
"Office Depot, Inc., partnered with ACS to reengineer our Accounts Payable workflow, improve cycle time, and increase accountability, while maintaining the highest standards of accuracy. ACS offered scaleable solutions for processes that were not our core competencies, allowing us to maintain our focus on delivering fanatical customer service. Their technology was easily customized to Office Depot’s specifications and resulted in a favorable return on investment."
Cathy Kollman
Director Accounts Payable
Office Depot, Inc.
"Motorola operates in one of the global economy's most competitive industries. As such, we must focus as much as possible on strategic matters--growing our business and enhancing customer satisfaction, while reducing costs. Our strategic partnership with ACS allows us to do that, while creating a better future for our HR professionals. It is truly an ideal relationship."
Glenn Gienko
Executive Vice President and Director of HR
Motorola
"The ability to store, retrieve, and distribute images is very important to Fairbanks Capital. ACS currently processes approximately 700,000 images per month for our company at their Austin, Texas, location. Through their conversion processes, images are available days sooner than the previous provider. Accuracy and customer service have also improved. Post-process verification has been greatly reduced, and more loans are appearing in the image repository. Overall, ACS has greatly improved our mortgage loan processing."
Greg Ott
Records Management/Document Control
Fairbanks Capital
"Emory University's Office of the Registrar was looking for a method to provide adequate storage for our permanent academic records. ACS' On-Site Solutions utilized its mobile data capture capabilities to design an exceptional storage and retrieval system for our records. As a result, we achieved our initial goals, reduced the amount of staff time spent on retrieving records, and designed and implemented a continual training module for our staff."
JoAnn McKenzie
Office of the Registrar
Emory University
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