ACS Differentiators

ACS' aggressive acquisition strategy, creative service pricing, and exemplary client service have been integral to our growth.

We continue to expand our presence in the sales, marketing, and customer care space. ACS now delivers a comprehensive, end-to-end solution unparalleled in the industry.

ACS is a leader in the BPO marketplace, offering unmatched services grounded in the following experience and methodologies:

• Industry Knowledge: With almost 20 years of experience of domestic call center experience in the financial, telecommunications, manufacturing, health care, and retail industries, we understand our clients' needs and goals.
• Advanced Technology: We have cutting-edge proprietary tools and customer care technology, and know how to best apply it.
• Committed to quality: We are committed to Key Performance Indicators and call center process management.
• Client Centered: We provide a client-focused approach to program implementation and management.
• Global Presence: Nearly 10 years of offshore site-deployment experience including ACS-owned sites in Canada, Dominican Republic, Fiji, Ghana, Guatemala, India, Jamaica, Malaysia, Mexico, Singapore, and Spain.
• Continuous Growth: Recent expansion into Brazil, China, France, Germany, Philippines, Poland, Switzerland, and the United Kingdom.