Search
About ACS
ACS Overview
Philosophy
Community
Recognition
History
Leadership
Lynn Blodgett
Kevin Kyser
Tom Burlin
Tom Blodgett
Lora Villarreal
Tas Panos
John Rexford
Joseph Doherty
Dave Amoriell
Ann Vezina
Connie Harvey
Derrell James
Chris Tranquill
Mark Boxer
David Bywater
Rebecca Scholl
Chris Leach
Tasos Tsolakis
Skip Stitt
Services
Customer Care
Document & Data Management
Finance & Accounting
Human Capital Management
IT Outsourcing
Application Services
Public Sector
Administration and Finance
Energy and Environment
Federal - US
Government Contract Vehicles
Healthcare
Human Services
Public Safety and Justice
Transportation
Industries
Commercial
Communications Providers
Financial Solutions
Healthcare
Higher Education Institutions
Insurance Solutions
Manufacturers
Retail Industry
Transportation: Shipping & Logistics
Travel Industry Services
Public Sector
Administration and Finance
Energy and Environment
Federal - US
Government Contract Vehicles
Healthcare
Human Services
Public Safety and Justice
Transportation
News & Events
Resource Library
Analyst Relations
Investor Relations
Media Relations
Subject Matter Experts
Caroline Avey
Chad Harris
Chantel Sheaks
Chris Engle
Chris Leach
Chris Tranquill
Connie Harvey
David Cummins
Jeffrey C. (Jeff) Bauer, Ph.D.
John Polk
Kevin Kelley
Louis Schiavone
Parker Williams
Raymond Hennings
Richard Klingshirn
Richard Williams
Robert Blondin
Rohail Khan
Sherri Z. Heller
Skip Stitt
Tasos Tsolakis
Tim Conway
Tom Blodgett
Will Saunders
Careers
ACS Employee Portal
Career Opportunities
Philosophy
Locations
Asia Pacific
Caribbean & Latin America
Europe
Middle East & Africa
North America
South America
ACS Links
ACS Overview
Philosophy
Community
Recognition
History
Leadership
Lynn Blodgett
Kevin Kyser
Tom Burlin
Tom Blodgett
Lora Villarreal
Tas Panos
John Rexford
Joseph Doherty
Dave Amoriell
Ann Vezina
Connie Harvey
Derrell James
Chris Tranquill
Mark Boxer
David Bywater
Rebecca Scholl
Chris Leach
Tasos Tsolakis
Skip Stitt
Customer Care
Document & Data Management
Finance & Accounting
Human Capital Management
IT Outsourcing
Application Services
Public Sector
Administration and Finance
Energy and Environment
Federal - US
Government Contract Vehicles
Healthcare
Human Services
Public Safety and Justice
Transportation
Commercial
Communications Providers
Financial Solutions
Healthcare
Higher Education Institutions
Insurance Solutions
Manufacturers
Retail Industry
Transportation: Shipping & Logistics
Travel Industry Services
Public Sector
Administration and Finance
Energy and Environment
Federal - US
Government Contract Vehicles
Healthcare
Human Services
Public Safety and Justice
Transportation
Subject Matter Experts
Caroline Avey
Chad Harris
Chantel Sheaks
Chris Engle
Chris Leach
Chris Tranquill
Connie Harvey
David Cummins
Jeffrey C. (Jeff) Bauer, Ph.D.
John Polk
Kevin Kelley
Louis Schiavone
Parker Williams
Raymond Hennings
Richard Klingshirn
Richard Williams
Robert Blondin
Rohail Khan
Sherri Z. Heller
Skip Stitt
Tasos Tsolakis
Tim Conway
Tom Blodgett
Will Saunders
ACS Employee Portal
Career Opportunities
Philosophy
Asia Pacific
Caribbean & Latin America
Europe
Middle East & Africa
North America
South America
Communications Providers
Contact Us
Industry Advisors
Devisa Ransom
(214) 887-7557
devisa.ransom@acs-inc.com
Documents
Case Study: Bilingual Customer Care Study
Overview: Customer Care
Chris Tranquill
White Paper: Sales and Customer Retention
Newsletter: Q3/2009 Communications and Consumer Goods Industry Update
Links
Virtual Contact Center
ACS Managed Mobility Solutions
ACS Managed Mobility Solutions On CNN
ABC Webinar
Home Agent Webinar
ACS delivers world-class business process outsourcing (BPO) and information technology (IT) solutions to service providers in all facets of the communications industry from voice and data to broadband, cable, satellite and beyond. ACS operates customer interaction centers around the world delivering expert customer support and loyalty programs, technical help desk services, sales, and third-party verification of service changes for leading communications providers. We offer innovation in customer relationship management; finance and accounting administration; and leading-edge information technology solutions tailored specifically to our communications clients. BPO and IT solutions from ACS measurably reduce operating costs and improve customer retention for our partners in the communications industry, enabling them to do what they do best and focus exclusively on their core business.