Xerox's end-to-end Order-to-Cash services support the entire customer-to-cash lifecycle—driving transformation through improved workflow, process efficiency, enabling technology and the broadest network of global delivery expertise in the industry.
Our experts begin by assessing the operation holistically, applying process transition, software tools that drive transparency, and deliver immediate results. Our flexible delivery model encompasses onshore, near-shore, and offshore centers to deliver reduced costs, and our extensive multi-industry experience enables us to leverage our knowledge to apply best practices to your organization.
Our order-to-cash services range from initial order and fulfillment to payment collection:
- Credit Analysis and Processing
- Order Management and Billing
- Billing Services
- Dispute and Deduction
- Order Management
- Accounts Receivable
- Deduction Management
- Collections
- Bad Debt, Reserves and Write-Offs
- Analytics, Reporting, and Payment Trending