Compliant Social Media Outreach
As a complement to our extensive support services for financial institutions, Xerox offers a Compliant Social Media Outreach solution. It is designed specifically for institutions seeking to maximize their social media strategy while also providing them the confidence that they remain compliant with new and ever-changing regulatory requirements and obligations. This offering interfaces with existing enterprise data or information management strategies, and it is comprised of a unique set of features, functionality and services that optimize any ongoing social media outreach or customer engagement strategy.Show All
Social Media Outreach Functionality
- Ability to track SSM response to campaigns and communications
- Track regular release of pre-approved content
- Identify and track social media activity
- Manage employee public social media exchange
- Apply workflow macros that allow documented response and internal collaboration
Social Media Exposure Analysis
- Monitor your brand on major social sites — Twitter, Facebook, YouTube, MySpace, Salesforce.com, Chatter, Blogs, mainstream news, forums, or other sites.
- Eliminate nearly all false-positives and find more critical messages through rich search filters
- Enable message archival; ensures content is reviewed, processes written and actions and follow-up documented
- Track compliance with SEC and FINRA regulations
- Mitigate risk by facilitating reporting and documentation for regulators
- Extend scope of review to address company issues in addition to SEC or FINRA
- Surveillance filters for community engagement tracking and management
- Traffic archiving (can interface with internal archives)
- Documented workflows for supervision and customer response
- Social media-based complaint monitoring
- Audio content analysis (YouTube, MySpace, etc.)
- Tracking of over 100,000,000 internet sites
For more detailed information, please see the Resources section to the right where you can click and view PDFs on our services.